Day-to-Day Operations

As a Basic Life Support (BLS) unit, UD-1 provides medical care to the University of Delaware and the surrounding community. When needed Advanced Life Support (ALS) is provided by New Castle County Emergency Medical Services (EMS) in the form of ALS sprint cars with 2 paramedics on board. UD-1 then transports with (a) paramedic(s) in our unit. UD-1 is also the second due ambulance for the majority of the city of Newark through an agreement with Aetna Hose, Hook and Ladder Company signed in 2003.

Dispatching & Communications

In the event UD-1 is needed to respond to a 911 Emergency on or off campus the crew is contacted by New Castle County Fire Board via Motorola Minitor V pagers and alpha-numeric pagers, or by radio. UD-1 communicates with NCC Fire Board and UCOMM (University Communications) via the state-wide 800 Mhz Digital trunking system using both portable and mobile Motorola radios.


The crew consists of a minimum of two National Registry and Delaware State Certified EMT-Basics and can have up to two attendants on board. The additional crew members on board are something that is unique and demonstrative of our commitment as a teaching ambulance. Usually additional crew members consist of a certified EMT being evaluated, an EMT student, or a new member gaining experience. This enables them to gain hands on experience in the field while studying to become an EMT.

UD-1 prides itself on providing a high level of care to all patients while providing an introductory learning environment for its members into the operations of EMS. Every year UD-1 responds to over 500 calls ranging from sick persons to car accidents and cardiac arrests and handles each with professionalism and care.

State Certifications

State Certification: UD-1 is certified annually by the State of Delaware Fire Commission as a 911 BLS transport unit.

State of Delaware EMT-Basic: All drivers and technicians, and many of our members are certified as National and State of Delaware EMT-Basics. It is a requirement within one year of joining UDECU to become a Nationally Registered EMT-B.


Emergency Response

Dispatched by the New Castle County Dispatch Center, University of Delawares EMS vehicles can be dispatched to both on-campus and off-campus medical incidents.

Event Standby

The University of Delaware Emergency Care Unit can be requested to provide medical support at events including a transport ambulance, foot patrols, and an fully equipped bike team.

Public Education

We provide public education to the local community such youth groups. Education includes information from how to activate to 911 system to display of our ambulance.

Crew Structure

UDECU is based on a hierarchical system that encourages education and hard work at the keys to promotion. There are five ranks (and one additional intermediate rank) based upon a person’s accomplishments in the organization. Your rank number proceeds your personal two digit membership number.

Level 1 – Probationary Member: A New member in the organization with little or no formal training in EMS

Level 2 – Attendant: A member in EMT class or an out of state EMT. These members must have successfully completed their probationary semester and hold a valid AHA CPR card.

Level 3 – Assistant Technician: A member who is A NREMT-B and a Delaware EMT-B. A Level 3 is expected to take a leading roll in the delivery of Patient Care, under the supervision of a Level 4. Level 3’s will be given evaluations based on their performance on each ambulance call they “tech.”

Level 3fp – Field Promotable Assistant Technician: Once a Level 3 has gained experience and demonstrated general proficiency as an EMT, they can be made a Field Promotable by a majority vote of all active Technicians and Drivers (Level 4’s and Level 5’s.) As an FP, the member can be temporarily promoted to act as a technician for an individual call, under special conditions. For a Field Promotable to be promoted for a particular call, the following circumstances must be present:

  1. There must be no other Technicians (4’s) available to act as Technician for the call, within 3 minutes of dispatch.
  2. The UDECU technician/driver must give their approval for the FP to “tech” the call.
  3. A Driver’s Permission must be given for each individual call.
  4. The FP must also agree to act as Technician on the call, FP status does not obligate them to do so.

On all other occasions, the FP will operate as a normal Level 3 and is expected to come ride often and receive evaluations.

Level 4 – Technician: A member who has completed all the previous requirements and has passed a Technician test administered by the current Technicians and Drivers. These are the minimums and almost all candidates will far exceed these requirements.

The Technician’s Test examines a candidate’s:

  1. Knowledge of 10-Codes
  2. Ability to proficiently operate the UD and county EMS radios
  3. Proficiency using map books
  4. Knowledge of the location and proper use of equipment on UD-1
  5. Previous evaluations
  6. EMS skill’s through practical scenarios.

Once the Technician Test has been administered, the member is made a Technician with the approval of a majority of the current Technicians and Drivers.

Driver: A member, often a technician, that has completed all required state and inter-departmental training in order to operate the ambulance on 911 calls.

To become a driver, a member must:

  1. Pass the Delaware Emergency Operator’s class
  2. Log a minimum of at least 24 hours of driver-training in UD-1
  3. Demonstrate extensive knowledge of locations and staging areas of all University buildings
  4. Demonstrate knowledge of appropriate routes to all area hospitals
  5. Receive the approval of a majority of all active UDECU Driver’s
  6. Pass a driving test with the advisor

Station and Apparatus

The University of Delaware Emergency Care Unit is located on South Chapel Street in Newark and currently occupies two buildings. This is the second station UDECU has had since its formation in 1976. 

The first building is a brick garage. The garage contains a bay large enough to store one ambulance, several cabinets of storage, both bikes, and an office occupied by the UDECU Director of EMS.

Additionally, UDECU occupies the neighboring house, known as the “Solar House” due to its history as an engineering project. The solar house contains a full kitchen, living room, conference room, two bunkrooms, and three bathrooms. While the solar house has no permanent residents, it is where on-duty members spend their time in between calls. For this reason, you will likely find the Solar House occupied day and night while the University is in session!



The primary transport unit of The UD Emergency Care Unit. This BLS unit has a 2012 Ford E450 chassis with a Lifeline Superliner module. It was placed in service September of 2012.  It is equipped with Whelen LED emergency lighting, a Howler siren, air horns, and stocked to meet all standards for State of Delaware BLS Ambulances.


This quick response vehicle used by members on duty to respond to incident scenes or our station for calls. This is a 2010 Dodge Avenger given to UDECU by the University of Delaware Police Department. This is equipped with an AED, Primary Bag and Suction Unit.

UD Bike 1 & 2

Used primarily at standbys to provide a quick response unit to areas where ambulances or other larger vehicles may be delayed in responding. The “Bike Team” gets its most use at football games where it is dispatched first to nearly every incident on the Stadium Grounds.

Calls for Service